<% complaints.forEach(function(complaint) { %> <% const replied = complaint.status === 'replied' || Boolean(complaint.reply); const initials = String(complaint.name || '?').split(/\s+/).slice(0, 2).map(function(part) { return part.charAt(0); }).join('').toUpperCase(); %>
<%= initials || '?' %>
#<%= complaint.complaintNumber %> ยท <%= complaint.userType || i18n.__('complaints.complaint') %>

<%= complaint.name || i18n.__('operationsContent.noData') %>

<%= complaint.title || complaint.message || i18n.__('operationsContent.noData') %>

<%= i18n.__('operationsContent.status') %><%= i18n.__(replied ? 'operationsContent.replied' : 'operationsContent.notReplied') %>
<%= i18n.__('operationsContent.createdAt') %>
<%= i18n.__('operationsContent.view') %>
<% }) %>